Frequently Ask Questions

Yes, we are fully insured. We carry business general liability insurance, including umbrella coverage, as well as commercial vehicle and equipment insurance. We also maintain Ohio Workers' Compensation coverage and can provide proof of liability and Workers' Compensation insurance during the quoting process.

You can always call and leave a message with our AI receptionist, but the easiest and most efficient way to get started is by filling out our Contact Us form. That information goes straight into our business software, helping us track your request from the initial quote all the way through the final invoice and payment.

Depending on the size of the project and the amount of materials required, we may ask for up to a 50% down payment after the quote is approved. The remaining balance will be due when the work is completed.

We accept all major credit cards as well as ACH bank payments through our secure online payment portal.

No, we do not charge any additional convenience fees for credit card or ACH payments. What is quoted is what you pay.

Once you approve the quote and submit the down payment, we will add your project to our schedule based on your desired timeline and our availability.

We will do everything we can to protect your property during the project. Depending on the type of work being done, some lawn damage may still occur because of the size and weight of the equipment involved. When conditions allow, we may use protective mats to help reduce ground disturbance in sensitive areas. We will discuss ways to minimize potential damage during the quoting process, and if repair or reseeding is needed, it will be included in the quote.

Yes. Once you approve the quote, we will contact 811 to have your underground utilities marked before work begins. Before starting the project, we will also walk the property with you to help identify anything that may not be covered by the utility markings, such as private lines running to a garage, outbuilding, or other structure.